If your newspaper has not been delivered or is damaged/wet, please contact our redelivery team on 06 378 9999, option 4, Monday – Friday.
For Saturday redelivery please contact our redelivery team before 8.30am.
After 8.30am please email [email protected] to advise us of your missed paper and we’ll credit your account.
Please note our redelivery service is available to urban subscribers only on Saturday as the Times-Age office is closed during the weekend.