Wairarapa Times-Age Subscriptions
Use
No content may be reproduced, published or transmitted in any manner without the prior written consent of National Media Ltd (t/a Wairarapa Times-Age). Our Print, e-edition and Website subscription content provided is for personal use and cannot be used for any commercial or news purposes. You may not on-sell subscriptions or content to any third party.
Payment
All subscription prices are in New Zealand dollars and include GST. You can pay for your subscription by internet banking, credit card, direct debit, or at any of our agents (see below). All prices are inclusive of delivery costs.
Wairarapa Times-Age Agents
Carterton – Smith Hare & Christison
Greytown – FreshChoice
Featherston – FreshChoice
You agree to pay your account by the due date shown on your invoice/statement. If you dispute any content of your invoice/statement you will need to inform us within 21 days of the date of the invoice/statement. Failure to pay by the due date may result in you being liable for all and any costs related to recovery and collection by a third party for debt collection.
Notification of any price changes will be sent to you via post or email at least one month in advance. For customers who pay in advance, price changes will take effect on renewal or on your next subscription period.
Customer Details
If you change your address or contact details, it is your responsibility to advise the Wairarapa Times-Age as soon as possible to ensure the continuous delivery of your subscription.
Recurring payment Direct Debit/Credit Card
Recurring payment by direct debit or continuous credit card authority is the easiest way to pay your subscription invoice, with the amount due (as per your invoice) debited automatically from your bank account or nominated credit card. Direct Debits are debited on the 15th day of each month. Credit Cards are debited on the 20th day of each month. The amount debited each month will only change when you suspend your home delivery while on holiday or we credit you for a missed delivery. Please note, as this is a “recurring” payment method, no surcharge will apply when using your credit card.
By signing and returning the Direct Debit form you grant the Wairarapa Times-Age a direct debit or continuous credit card authority.
Download the Direct Debit Form here, fill it in with your details and email the form back to [email protected].
Renewing your subscription
Your subscription will not expire and will renew automatically into the next subscription period. This means we will continue to deliver and charge you for such deliveries until you notify us to stop delivery.
Cancellation
You have the right to cancel your subscription at any time. Any payments made in advance may be refunded unless you have signed up to one of our Gift with Subscription promotions (see terms and conditions; Gift with Subscription), in which case no refunds will be issued.
Delivery If your printed edition cannot be delivered due to a production or distribution issue we will issue a credit for the value that we have charged or redeliver where possible.
Temporary Stops and Holiday Packs [Print subscribers]
When going on holiday you will need to contact our office no less than 24 hours prior to the date you wish to suspend delivery. Suspended deliveries will be issued with a credit in your next subscription cycle.
If you have access to WTA e-edition please advise if you would like this service to continue while you are away. Please note that if you choose to continue your access to WTA e-edition your subscription account will be charged at the normal rate for the duration of your temporary stop.
We can keep your newspapers until you return from holiday ready for you to pick up from our office. This service will be charged at 50% (half price) what you currently pay so that you can keep up with what’s happened in your absence.
Publishing Days
Wairarapa Times-Age is published Tuesday – Saturday. We do not publish newspapers on Good Friday and Christmas Day.
Gift with Subscription (Print only)
Offer applies to a new Wairarapa Times-Age print subscription – Tuesday to Saturday, home delivery.
Each new five-day Wairarapa Times-Age print subscription will receive one free gift (during their subscription lifetime), only if/when advertised.
Your free gift (if qualified) will be available for pickup once your first initial payment has been received.
If you decide to cancel your Wairarapa Times-Age print subscription prior to the end of your subscription cycle, no refunds will be given.
Stocks are strictly limited with gifts. The Wairarapa Times-Age reserves the right to substitute the advertised gift with an equivalent product.
Wairarapa Times-Age e-edition Subscription
These are the terms and conditions that apply to your WTA e-edition subscription and relates specifically to WTA e-edition subscriptions obtained on the Pressreader platform. In these terms and conditions the subscriber is referred to as “you”, and the Wairarapa Times-Age is referred to as “WTA”, “we” or “us”. We reserve the right to change these terms and conditions at any time. By subscribing to have a WTA e-edition delivered to you (which is referred to as “Wairarapa Times-Age e-edition”), you agree to the following terms and conditions.
An e-edition subscription is a replica of our printed newspaper.
Payment
By accepting the WTA e-edition offer you are authorising the Wairarapa Times-Age to debit your credit card with a single payment equivalent to the cost of your e-edition subscription each month, or every 6 months or 12 months during your subscription period. The authority to debit your account will remain valid until you have contacted us to cancel your WTA e-edition subscription.
Viewing Wairarapa Times-Age e-edition
WTA e-edition can be viewed via your desktop, tablet or smartphone device. Tablet and smartphone device viewing requires the installation of our free app which can be found by searching for Wairarapa Times-Age on iTunes/Apple App Store or Google Play Store.
The WTA e-edition is available to view from 5am (NZ) each day. Back issues of up to three months remain available for view throughout the duration of the subscription on desktop only. Back issues of two weeks remain available for view throughout the duration of the subscription on tablet and smartphone devices.
You must have internet access to be able to view your WTA e-edition via a desktop and to download editions via the app on a tablet or smartphone device. The WTA e-edition via the app can be accessed offline once editions have been downloaded over an internet connection.
Renewal of your e-edition subscription Your e-edition subscription to the Wairarapa Times-Age will not expire and will renew automatically. This means you will continue to receive the WTA e e-edition and we will continue to charge you for the WTA e-edition until you notify us to stop.
Unsubscribe/Cancel Subscription
To unsubscribe from your newspaper service, please contact our circulation department, 06 378 9999 option 4, alternatively email [email protected]. If you cancel your subscription you will not be able to access your WTA e-edition after the end of the current subscription period. Pro-rata refunds are not available for cancellations requested within the payment period.
Wairarapa Times-Age Website Subscription
These are the terms and conditions that apply to your Website subscription. In these terms and conditions the subscriber is referred to as “you”, and the Wairarapa Times-Age is referred to as “WTA”, “we” or “us”. We reserve the right to change these terms and conditions at any time. By subscribing to our website subscription (which is referred to as “Wairarapa Times-Age Website”), you agree to the following terms and conditions.
Starting your subscription
Once you self activate your WTA Website subscription, you will have access to the WTA Website for the duration of your subscription period.
Payment
By accepting the WTA Website offer you are authorising the WTA to debit your credit card with a single payment equivalent to the cost of your Website subscription each month, or 12 monthly during your subscription period. The authority to debit your credit card account will remain valid until you have contacted us to cancel your WTA Website subscription.
Renewing your subscription
Your subscription to the WTA Website will not expire and will renew automatically into the next subscription period. This means you will continue to have access to the WTA Website and we will continue to charge you for WTA Website until you cancel your subscription or alternatively notify us to cancel your Website subscription, via phone or email.
Viewing Wairarapa Times-Age Website
The WTA Website can be viewed via your desktop, tablet or smartphone device by signing in through our website, www.times-age.co.nz. You must have internet access to be able to view the WTA Website.
Unsubscribe/Cancel Subscription
To unsubscribe from your newspaper service, please contact our circulation team on 378 9999 option 4, alternatively email [email protected]. If you cancel your subscription and payment, you will not be able to access paywalled stories on the WTA Website after the end of the current subscription period. Pro-rata refunds are not available for cancellations requested within the payment period.
