Payment
All subscription prices are in New Zealand dollars and include GST. You can pay for your subscription by internet banking, credit card, direct debit, cheque, or at any of our agents (see below). All prices are inclusive of delivery costs.

Wairarapa Times-Age Agents
Carterton – Smith Hare & Christison
Greytown – Fresh Choice
Featherston – SuperValue

You agree to pay your account by the due date shown on your invoice/statement. If you dispute any content of your invoice/statement you will need to inform us within 21 days of the date of the invoice/statement.  Failure to pay by the due date may incur late fees and you will be liable for all and any costs related to recovery and collection by a third party for debt collection.

Notification of any price changes will be sent to you via post or email at least one month in advance. For customers who pay in advance, price changes will take effect on renewal of your subscription.

Direct Debit
Direct debit is the easiest way to pay your newspaper invoice, with the amount due debited automatically from your bank account or credit card on the 15th day of each month. The amount debited each month will only change when you suspend your home delivery while on holiday or we credit you for a missed delivery. Please note, as this is a “recurring” payment method, no surcharge will apply when using your credit card.
By signing and returning the Direct Debit Form you grant Wairarapa Times-Age a direct debit or continuous credit card authority.
Download the Direct Debit Form here, fill it in with your details and email the form back to circulation@age.co.nz.

Renewing your subscription
Your subscription will not expire and will renew automatically into the next subscription period. This means we will continue to deliver and charge you for such deliveries until you notify us to stop delivery.

Cancellation
You have the right to cancel your subscription at any time. Any payments made in advance will be refunded unless you have signed up to one of our Gift with Subscription promotions (see terms and conditions; Gift with Subscription), in which case no refunds will be issued.

Delivery
If your paper cannot be delivered due to production or distribution issues out of our control we will issue a credit for the value that we have charged or redeliver where possible.

Temporary Stops and Holiday Packs
When going on holiday you will need to contact our office no less than 24 hours prior to the date you wish to suspend delivery.
Suspended deliveries will be issued with a credit in your next subscription cycle.
We can keep your newspapers until you return from holiday ready for you to pick up from our office.  This service will be charged at 50% (half price) what you currently pay so that you can keep up with what’s happened in your absence.

Publishing Days
Wairarapa Times-Age is published Monday – Saturday throughout the year, except Good Friday and Christmas Day.

TERMS AND CONDITIONS – GIFT WITH SUBSCRIPTION
Offer applies to all new 6 month or 12 month Wairarapa Times-Age subscriptions, Monday to Saturday home delivery only.
Each new six day Wairarapa Times-Age subscription will receive one free gift as advertised.
Your free gift will be available for pickup after payment of your first invoice has been received and processed.
If you cancel your Wairarapa Times-Age subscription prior to the end of your 6 or 12 month cycle, no refund will be given.
Stocks are strictly limited.  Wairarapa Times-Age reserves the right to substitute the advertised gift with an equivalent product.

 TERMS AND CONDITIONS – MAGAZINE WITH SUBSCRIPTION
Offer applies to all new 3 month, 6 month or 12 month Wairarapa Times-Age subscriptions, Monday to Saturday home delivery only. 

Each new six day Wairarapa Times-Age subscription will receive one free 3 month, 6 month or 12 month magazine subscription to one of the following publications:
North & South
Good Health Choices
National Geographic Kids
Your Home & Garden
NZ Edition Australian Women’s Weekly

Your free magazine subscription will commence after payment of your first invoice has been received and processed.

If you cancel your Wairarapa Times-Age subscription prior to the end of your 3 month, 6 month or 12 month cycle, no refund will be given.

 Wairarapa Times-Age reserves the right to substitute the advertised gift with an equivalent product.